Frequently asked questions

We accept returns or exchanges on non-custom items within 14 days of delivery. • Items must be unused, unwashed, and in original condition with tags attached. • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect. • Refunds are issued after the returned item is received and inspected.

To request a refund, please contact our customer service within 7 days of delivery with your order details. Refunds will be processed within 5-7 business days after we receive the returned item.

Standard delivery takes 3-5 business days, express delivery takes 1-2 business days, and next-day delivery is available for orders placed before 1 PM.

Standard | Express | Next-day | Select at checkout.

Yes, we offer international delivery to select countries. Delivery times and costs vary depending on the destination.